Tesco Maintenance

Improving cleaning and safety standards for all stores nationwide.


As Group Maintenance Manager for Tesco Maintenance, Jason Cross had a dilemma. Each week, on-site engineers at each Tesco site were supposed to complete a roof check. However, standards across the UK were inconsistent (not least because there was a lack of uniformity in the tools used by each store), and there was no guarantee the check was being completed.

Implementing a nationwide standard through more than 750 stores was never going to be an easy challenge. Having shortlisted the tools required, Jason then had to find a way of ensuring they were where they needed to be, when they needed to be – small handheld equipment has a reputation for disappearing unaccounted for!

With more than 750 stores, Tesco are one of the leading supermarket chains and a familiar brand the world over.

As a division of Tesco, Tesco Maintenance are responsible for all planned and reactive maintenance within Tesco and OneStop stores throughout the UK and Ireland.

Bespoke cleaning station shadow boards for UK-wide standardisation.

Why did Tesco choose Klipspringer?

Trusted partnership

Having previously completed a shadow board project for Tesco’s in-store bakeries, Klipspringer were familiar with Tesco protocol and requirements. It was absolutely essential to make sure the tools selected were fit for purpose, and perfectly suited to each application. The ongoing effects of getting this wrong would likely include the task not being completed to a satisfactory standard, the cleaning taking too long to complete or utensils requiring replacement too frequently.

Klipspringer’s inhouse studio created a corporate design including the Tesco branding, relevant safety signage and procedural messaging. Careful consideration was given to the layout of the shadow board to ensure maximum space efficiency and to keep costs to a minimum, whilst fully meeting the required specifications.

Shadow board & equipment quality

A full size, real-to-life prototype was then manufactured to allow store trials to commence. Tesco chose Klipspringer’s hard-wearing ACM (Aluminium Composite Material) for robustness, weather-protection and longevity-of-life – cheaper materials were not going to be up to the job. UV-stable print also ensured that colour would remain within the shadow boards without fading, while the anti-scuff laminate provided that extra level of protection to keep the shadow boards looking pristine for an indefinite period of time.

Fast production & implementation

Following successful completion of the trial, Jason’s business plan was approved and the budget secured. Thanks to Klipspringer’s inhouse, state-of-the-art shadow board production facilities, more than 750 shadow boards were printed, laminated, assembled and despatched in less than 50 days!

Bringing the vision to life...

“Klipspringer are an industry leader in this type of product. We were dealing with real people who have a wealth of experience, and who were able to adapt their ideas to suit our precise requirements. A big factor in our decision to go with Klipspringer was the quality of their production facilities and the resulting quality product. Klipspringer were easy to talk to and second-to-none as an operating partner: their great suggestions helped shape a great product.

Klipspringer brought my vision of a roof shadow board with tools to life. This allowed me to trial the concept and write the business plan to complete a UK-wide launch.”

Jason Cross, Group Maintenance Manager

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