FAQs

From receiving your brief, we aim to provide you with a no obligation quotation within 24 hours. Once we receive your purchase order/ payment (subject to account status), our design team will provide full visual proofs within 48 hours. Once you have signed off the proofs your order is moved to production and will be delivered within 5-7 working days of proof approval. If you have an urgent deadline, please speak to our team about fast track turnaround – we will be happy to discuss your timeline and come up with an acceptable plan.

A frequent problem! Klipspringer offers static and mobile stainless steel frames for shadow boards allowing you to locate anywhere you need. More information available by clicking here.

Klipspringer operates a simple yet effective four step ordering process for shadow boards:


  1. Send your design brief/requirements to Klipspringer. Complete our shadow board Enquiry Form, email us at sales@klipspringer.com or call 01473 461 800.
  2. Quotation. You will receive a no obligation quotation from Klipspringer on which you place your order.
  3. Design. On receipt of your order, full proofs will be sent to you for approval.
  4.  Production. Once design proofs are approved the job can proceed promptly to production. Following routine QC inspection, your order is carefully packed and despatched on an overnight delivery service.

In addition to the standard 10 hygiene colours from Klipspringer, our state-of-the-art design and print facilities allow us to print whatever colour and design you wish for. Instead of colour on white, or white on colour shadow boards, why not incorporate your corporate brand colours or design patterns? All at no extra charge!

Yes – your shadow board quotation from Klipspringer will include the necessary hooks and holders for your utensils. In some cases where there are special / bespoke requirements, we may agree (following mutual discussion) for you to fix utensil hanging brackets to the shadow board(s) yourself.

No – all Klipspringer shadow boards have provision for a logo as standard at no extra charge.

As the name suggests, Foamex is a sheet material made from PVC foam. Following extensive testing and market feedback, we believe Foamex is not hardwearing enough for shadow boards, and almost certainly causes food safety and bacteria concerns in high risk environments. Klipspringer recommend using fully certified composite aluminium or anti-microbial material for shadow boards. For more information click here.

Yes – our state-of-the-art design and print facilities give us exceptional versatility. Why not utilise this so your shadow boards match your corporate colour scheme, including management initiatives and objectives?

Yes – Klipspringer shadow boards are made from material suitable for external use. Our direct print and hot laminate process make our shadow boards significantly more suited to outdoor applications than some alternative options which cold laminate or apply vinyl shadows. All laminates are external grade.

There are a number of different method for mounting your shadow board – please see our dedicated webpage by clicking here.

As the requirements for each factory/facility are different, we do not supply shadow boards with the fixings required for attaching to the wall. Note: where 25mm stand-offs or Easy-lift shadow boards are selected, these components are supplied but not the wall fixings. Please contact our shadow board team for more information.

Documentation is available detailing the material properties of our shadow boards, which are widely accepted as being suitable for food contact. Please contact the shadow board team for further information.

The life span of Klipspringer shadow boards depends on your application and environment, but we have many customers with shadow boards still going strong after nearly 5 years! Often, a change of colour coding policy or similar drives a change in shadow board requirements before they reach the end of their working life. Both our composite aluminium and anti-microbial shadow boards are made from hard wearing and durable materials. Our direct print process also increases the life of the shadow board by removing the risk of peeling shadows. All Klipspringer shadow boards have a heat-sealed laminate capable of withstanding the harsh demands of cleaning chemicals and animal fats.

Klipspringer is the only shadow board manufacturer to offer a method of attaching shadow boards to walls that can be removed for clean down. Check out our Easy-lift demountable shadow board system here.

We do not charge for shadow board design. Simply complete your shadow board enquiry form, return to us and we will provide a no obligation quotation. On receipt of your order, full visual proofs will be provided free of charge. We will not proceed to print until you have signed off the proofs.

Please specify at time of enquiry whether you wish us to include utensils on your quotation. We recommend them!

Each outlet has it’s own protocol and requirements for fixing Shadow Boards to walls and in working areas. We therefore recommend Shadow Boards are installed by your inhouse team (eg engineering). We are available to advise as required.

In addition to our range of standard design Shadow Boards, we offer a bespoke design service. Our design team are well practised at fitting all the necessary tools and utensils into the smallest space possible to keep the cost to a minimum for you. (This does involve working with a number of standard sizes which are the most cost efficient). If you have specific dimensions you wish to work to, please contact our team who will be happy to advise.

In many cases, fixing shadow boards to the wall is not an option. This may be because of a number of factors such as limited wall space or new walling which cannot be fixed to. In larger production halls, the walls may not be close enough to the required area.  In these situations Klipspringer has two alternative options for your shadow boards.

Magnetic shadow boards
Launching in Q1 2018, Klipspringer's magnetic shadow boards attach to any magnetic surface without the need for mechanical fixings. This makes them easy to move for cleaning or as requirements change, they can easily be moved to an alternative location. 

Mobile shadow board frames
Klipspringer's stainless steel mobile shadow board frames can be moved to any location as required.  These are used for a wide variety of applications, a few of which are given as examples below:
  • Where wall space is limited.
  • To position shadow boards closer to operatives and production lines.  This minimises downtime and cross-contamination risk.
  • Where multiple products are produced on one line (eg allergen and non-allergen), mobile cleaning stations allow shadow boards to be moved around, stored and swapped as production demands dictate.  

Unanswered question?


Call us on 01473 461 800, email sales@klipspringer.com or drop us a note here.