Learn everything you need to know about using TRAKKD on the mobile and tablet app.

TRAKKD - App Functionalities


Logging into the RmoniWeb App

Follow the following steps to log in:

  1. Open the App.
  2. Click on Switch tenant and enter the customer name. You’ll only have to do this once.
  3. Enter the username and password.
  4. Click on Log in to log in

Filling out checklists in the RmoniWeb App

Launch the RmoniWeb App. Make sure that the tenant is entered and that the user logs in with an user account that has the right permissions.

Once logged in, navigate to the “Checklists” section within the RmoniWeb App. This section shows all checklists that still needs to be completed. There is a search field (for checklist name) at the top and filter options (for organizational unit) available at the top-right of the screen. The following rules apply to this screen:

Checklists are sorted chronologically, this means the checklist that needs to be completed first will appear at the top. Checklist with the same deadline are ordered based on alphabetical order after that.
Checklists who have exceeded the deadline are displayed in red as shown in the picture below.
Checklists with the ⥀ symbol are ad-hoc, these reoccurring checklists will always be available. This will be explained below

Ad-hoc checklist are always available. There is no fixed frequency. As soon as an Ad-hoc checklist is started, a new one is already available. This is particularly helpful for processes that are hard to schedule in a fixed frequency (E.g. reheating of products).

This overview might be empty if all the checklists have been completed. New checklists will be published based on the checklist plans. This does not apply to Ad-hoc checklist, since they will remain in this overview.

Select a checklist to start it. An confirmation pop-up will be shown. If, during the set-up of the checklist, the option that a checklist may be skipped was enabled, the possibility to do so is shown here. Next to the option Yes and No, the option Skip is available. If selected, a comment is needed and the checklist will be skipped. After skipping the checklist will disappear from this overview. Please note that internet connectivity is needed to start a checklist.

If the checklist is started, there are two options that may be shown:

Checklist with one category: Users will start at the first question of the checklist
Checklist with multiple categories: A category overview is shown, this enables users to:
Quickly navigate through the checklist
To skip categories (by swiping right to left)
Have an overview of the current status per category (how many questions are already completed)

Select or enter the answers, these are saved automatically. Users are able to swipe between questions. Users don’t have to do this in a set order and might (temporarily) skip the question, as long as it will be completed when the checklist is submitted.

If the given answer is outside the set norm, a corrective action will be triggered. This needs to be entered before users are able to submit the checklist.

If the user reaches the last question (of the last category), one of the following two options will occur:

A submit pop-up will be shown to finalize the checklist. The checklist is submitted and will disappear from the checklist overview.
If something wasn’t completed, the user will be send back to the first skipped question or action. The checklist can only be submitted if all questions and (if applicable) actions are completed. As soon as the last input has been completed, a submit pop-up will shown. The exception here are skipped categories.


How do I connect and use a Bluetooth thermometer in the RmoniWeb App?

Several options should be checked or enabled before a Bluetooth device can be found or connected. Please check the following items:

  • RmoniWeb App has Bluetooth permissions
  • RmoniWeb App has Location permissions (for Android device with an Android version lower than Android 12)
  • Bluetooth is enabled on the device
  • Location is enabled on the device (if using a device with an Android version lower than Android 12)

Launch the RmoniWeb App. Make sure that the tenant is entered and that the user logs in with an user account that has the right permissions.

The pop-up to link Bluetooth devices can be called up in different ways:

  • Home screen: Press the Bluetooth tile
  • Checklist overview: Press the Bluetooth icon on the top right of the screen
  • Category overview: Press the Bluetooth icon on the top right of the screen
  • Checklist: Press the Bluetooth icon shown at Temperature questions or %TPM questions

Make sure the Bluetooth device is turned on (by activating it or folding it open) and is findable by other Bluetooth devices before performing this step. Press the button Click to scan for devices. The App will search a total of 5 seconds for nearby devices and will show all found devices after those 5 seconds.

Select the preferred device to establish the connection. The text Not connected will be replaced by the text Connected and a green check icon will be shown.

Head over to a temperature question or %TPM question to start using the Bluetooth device. Press the button on the thermometer to send the measurement to the current question that is shown on the screen. Questions measured with Bluetooth are marked as being measured by a Bluetooth device in the Published checklist overview.

The Bluetooth settings can be changed within the App. Head over to Settings and then to Bluetooth settings. Bluetooth devices will typically turn off after some time (to save battery life). With the Bluetooth settings users are able to select how long the thermometer will be remembered after the Bluetooth device has been deactivated.

E.g., if it is set to 15 minutes, the device will be remember for 15 minutes after the device has been turned off. If the device is activated again with those 15 minutes, it will automatically connect again. During this period the Bluetooth device cannot be found by other mobile devices.


How do I check alarms in the RmoniWeb App?

Launch the RmoniWeb App on your mobile device. Log in to your RmoniWeb account by selecting the right tenant and using your username and password.

Once you’re logged in, navigate to the “Alarms” section within the RmoniWeb App. This section is typically where you can view and acknowledge alarms generated by temperature deviations.

In the “Alarms” section, you will see a list of active, approved and not approved alarms that have been triggered by the sensors. The alarms are displayed in a list format, showing the following details: status (icon), sensor alias and organizational unit.

If you have a large number of alarms or want to narrow down the list, you have the option to apply filters. Look for the filter option, you can filter on organization units and alarm status. There are three types of alarm statuses:

  • Acknowledged – This icon means that the alarm already has been approved.
  • Not Acknowledged – This icon means that the alarm has yet to be approved.
  • Pending – This icon means that there is an active alarm.

Use the filters to refine the list and focus on the alarms you want to check. If you want to look up a specific sensor, you can also use the search bar.

Tap on an alarm entry from the list to view its details. This will expand the entry where you can see more information about the alarm. It will show you the timestamp and date when the alarm was triggered and when the alarm ended. It will also show the duration of the alarm and the corresponding temperature graph.

After reviewing an alarm, it needs to be approved. Select the alarm to expand it, showing the details of the alarm. Select the “Approve” button to approve it. Approving an alarm indicates that you are aware of its occurrence and that you have taken the necessary steps to solve/prevent the alarm. So to approve an alarm you need confirm this specifically in the checkbox under the comment section.
You can also check the messages that are sent to users who receive the alarms, tap on the ‘’show messages’’ button and you can see the content of each message.


How do I check sensors in the RmoniWeb App?

Launch the RmoniWeb App on your mobile device. Log in to your RmoniWeb account by selecting the right tenant and using your username and password.

Once you’re logged in, navigate to the “Sensors” section within the RmoniWeb App. This section is typically where you can access information about your sensors.

In the “Sensors” section, you will see a list of sensors based on the sensors the user may see. The sensors can be displayed in a list or box view, showing details such as the sensor alias, last measurement and the specific parameter that is being measured. It will also show you the most recent alarms.

If you want to look up a specific sensor, you can use the search bar. If you have a large number of sensors or want to narrow down the list, you have the option to apply filters. There is a filter button where you can filter the sensors based on the organizational units they are connected to. Use the filter to refine the list and focus on the sensors you want to check.

Tap on a sensor from the list to view its details. This will open a separate screen where you can see more information about the sensor. Details include the current readings, alarms in the selected period and the specific parameter that’s being measured. There is also the ability to filter by the following different type periods: per hour/day/week or month, this will show you all the historical data measured in that time period. To determine the exact measured value on a certain timestamp/date, you can tap the screen and scroll over it. It will then show you different timestamps/dates with the corresponding measured values.

After reviewing an alarm, it needs to be approved. Select the alarm to expand it, showing the details of the alarm. There is also the possibility to scan the QR code on the sensor. In the top right you can see the ‘’Scan QR code’’ button. If you are having trouble finding the right sensor, the QR-code can be scanned to automatically search for that sensor or all sensors linked to that device.


How do I check news in the RmoniWeb App?

Launch the RmoniWeb App on your mobile device. Log in to your RmoniWeb account by selecting the right tenant and using your username and password.

Once you’re logged in, navigate to the “News” section within the RmoniWeb App. This section is typically where you can access news related to your business added through web environment.

In the “News” section, you will see a list of notifications. Notifications are arranged in chronological order. The details of the notifications include title, publisher and date. When you tap on the notifications, you can also see the extended message within the notification.

If you want to look up a specific notification, you can use the search bar. If you have a large number of notifications and want to narrow down the list, you have the option to apply filters. There is a filter button where you can filter the notifications based on their organizational unit.