apetito UK Case Study: Visual Management and Engagement

apetito UK

Driving Continuous Improvement through Visual Management

apetito UK identified the need for a dedicated space to support training and continuous improvement across the business.

As structured problem-solving forms a central part of apetito’s CI approach, it was important to create an environment where project work, key requirements, and progress could be clearly displayed.

The Challenge: Lack of a Dedicated Continuous Improvement Space

There was an opportunity to further enhance the existing spaces at apetito to better support training and continuous improvement activity. This meant creating dedicated areas for displaying work, visualising progress and allowing structured problem-solving.

Without this, it was difficult to establish a standardised approach to training and ensure teams could engage effectively with continuous improvement in a practical and visual environment.

apetito UK is a leading manufacturer specialising in the production of nutritious frozen meals for the healthcare, education, and care sectors. Through Wiltshire Farm Foods, the business also delivers meals directly to customers nationwide.

With a strong focus on operational excellence, apetito UK’s Continuous Improvement Team plays a central role in enhancing processes across the organisation. They focus on reducing waste, improving quality, and driving greater standards of efficiency.

The Solution: Bespoke-printed and Branded Visual Management Boards from Klipspringer

Klipspringer worked closely with apetito UK to design a dedicated space that supports continuous improvement.

Starting from an initial concept, Klipspringer’s design team refined the content and layout of the visual management boards to meet the specific needs of the site.

Feedback was handled quickly, with a clear focus on getting the details right and creating a practical, engaging environment.

The finished space provides a structured area to display ongoing work, monitor progress, and support day-to-day continuous improvement activity.

Improved Engagement

Increased Project Momentum

Consistent Results

The Results: Engagement, Understanding, and Project Momentum

Since introducing the new CI training room, apetito UK has seen a clear uplift in engagement, understanding, and project momentum. Training sessions are now more effective, giving teams greater confidence when applying CI tools.

A recent Lean Sprint, focused on a large DMAIC project delivered over four days, demonstrated the value of the space, with teams able to capture progress and revisit key information easily throughout the process.

Overall, the CI room has increased engagement, supported a higher volume of projects, and improved the speed of problem-solving across the apetito site. This has contributed to long-term operational gains.

“I’d recommend Klipspringer to any organisation looking to strengthen their visual management. Their ability to translate ideas into practical, high-quality visual solutions make them a great partner for improving standards.”

Caron Manjali, Continuous Improvement Engineer, apetito UK

Partnering with Klipspringer

Caron Manjali, Continuous Improvement Engineer at apetito UK, shared her experience of working with Klipspringer, stating:

“The Klipspringer team were responsive, easy to collaborate with, and genuinely focused on understanding what we needed. The whole process felt smooth and professional, and the final outcome reflected the care they put into every stage.

I’d recommend Klipspringer to any organisation looking to strengthen their visual management, whether that’s for continuous improvement, operations, training, or general communication. Their ability to translate ideas into practical, high-quality visual solutions make them a great partner for improving standards.”