Klipspringer’s Distribution Centre stocks over half a million products. This allows us to offer same-day despatch on a wide range of equipment and instrumentation.

At Klipspringer, we understand that one of the best ways to support our customers is to ensure orders are received as quickly as possible, without any delays, confusion, or hassle. This is something we are constantly striving for, doing everything in our power to make life easier for the thousands of sites we work with.

Our recent move to a larger premises has helped to take this one step further, granting us improved facilities, state-of-the-art equipment, and increased stock capacity. As a result, we can now offer an enhanced customer experience, with reduced turnaround times and more solutions available for same-day despatch.

To give you a better idea of how our Distribution Centre can help your site, the following article provides a closer look at the work carried out by our brilliant Warehouse and Production Team.

Rapid Turnaround Times

Klipspringer’s Distribution Centre stocks more than 2,500 lines and over half a million products. This allows us to offer same-day despatch across a wide selection of equipment and instrumentation, ranging from compact Microloggers to 200 litre EuroBins.

If your order is placed before 4pm (GMT) and is for an item we hold in stock, a member of our dedicated Warehouse and Production team will pick, pack, and load your product ready for collection before the day is out.

It is also worth noting that even the items we don’t hold in stock, along with our customisable solutions, come with rapid turnaround times. For example, our bespoke Shadow Boards have a turnaround time of just 5-7 working days.

A Culture of Care, Competence, and Focus

Klipspringer’s core values are: Care, Competence, and Focus, with these pillars informing every aspect of our business. Because of this, our Warehouse and Production Team has a genuine passion for delivering the best service possible.

From expected steps such as picking the right products and packing them with total care, to the added extra of Klipspringer’s iconic Skittles, we want to ensure you are happy with every aspect of the service we provide.

“The team here at Klipspringer’s Distribution Centre works tirelessly to deliver an exceptional level of service and to further reduce already rapid turnaround times. I am incredibly proud of the work we do and the customer feedback we receive.”

James Sheppard, Warehouse and Production Manager

Ongoing Help and Support

Although you have the option of ordering through our Online Portal, Klipspringer’s Customer Support Team is also on-hand if you have any specific requests or queries.

Say your site is rushing to prepare for an audit and you want to be certain any orders will arrive before a set date, our in-house Customer Support Team will be able to provide the assurances you need, communicating directly with our Distribution Centre.

Our LiveChat and phone lines are open between 7am and 16:30pm, Monday to Friday (excluding UK public holidays). During this time we will be available to answer incoming phone calls, and we also aim to respond to electronic enquiries within two working hours.

That brings us to the end of our overview of Klipspringer’s Distribution Centre. We hope this introduction has offered you a closer look at the process behind picking, packing, and loading your products – highlighting the care and effort that goes into the preparation of every order.

For a full tour of Klipspringer’s new Headquarters, click here.

If you have any questions about our operation, you can contact us on on 01473 461800 or sales@klipspringer.com. Alternatively, you can share your details using the contact form below and one of our friendly team members will be in touch.

If you would like to learn more about Klipspringer’s Distribution Centre, our team would be happy to help. Share your details below.